Mantra Southbank

The breakfasts were excellent. I cannot say enough about the amazing staff at reception, they went above and beyond to make our stay great.

Location was great. Short walking distance to restaurants at Southbank and ease of access to railway station. Beds were very comfortable. We managed to secure an upgrade to a 2 bedroom apartment having the extra space and a larger kitchen was great for our 5 night stay.

Your reception staff went above and beyond and made the experience very enjoyable. I’d advised of some family special occasions and was provided birthday and Mother’s Day finishing touches as well as exceptional service and attention to our needs with entry exit facilities etc. Extra help with extended checkout and parking to have last day activities was given by supreme service delivery and made the whole experience of a city getaway feel easy friendly and no fuss. Loved the pool and sauna Request for high up room with view was delivered despite a busy weekend and last minute booking. Every hope for our weekend was exceeded by the above help and support of your staff.

The staff were so friendly and the location was fantastic. The pool area was great and we thoroughly enjoyed breakfast. We were also thankful that we could park our car there in a safe place. Overall it was really nice.

The staff were exceptional. The preparation and added details in the rooms for those attending the Taylor Swift concert did not go unnoticed. Kristal on reception was a delight and is an asset to the front desk.